Frequently Asked Questions

Everything you need to know about our home decor and gift packaging.

What is the typical shipping time for Decowraps orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

Do you offer bulk discounts for event planners or wholesale buyers?

Yes, we offer tiered pricing for large volume orders. Please contact our sales team through the 'Wholesale' link in the footer to receive a custom quote.

What is your return policy if I am not satisfied with my purchase?

We accept returns on all unused and unopened items within 30 days of delivery. Please note that custom-printed wraps and personalized items are final sale.

Are your floral wraps and packaging materials eco-friendly?

Sustainability is a priority for us. We offer a wide range of FSC-certified paper products and recyclable films to help reduce environmental impact.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.